If the site is on
Xarios V2. This allows you to import a csv file of numbers, names,
company names etc. This is then shown in the call banner when the person
calls in.
What it does not allow you to do is see the company
contacts in your address book, So you can use it to show who is calling in, but
not as an address book for dialling out.
On Xarios V3 the server contacts can be shown in the phone manager address book.
First prepare a csv file. Each line should have fields comma separated with quote
marks around text fields that may have spaces in them.
The first field must be the phone number and the second
must be the contact name, further fields (Up to 8) can be added.
e.g.
07989000000,"Scott Millord","Support 4
U"
Next right click on the Xarios server icon in the system
tray and select ‘Application Settings’
This opens the web interface, log in as usual
Select Phone Manager / Contacts
The contacts screen allows you to specify the location of
your contacts file, and you can either import when you click save, or you can
specify a schedule for the server to pick up the info.
You will not see the info on the client unless you change
the settings on the client banner.
Right click on the banner and select ‘settings’.
The dialog allows you to add extra fields to the banner, so
for instance adding ‘server contact name’ would cause the banner to display ‘Scott
Millord’ and then adding ‘server field 3’ would cause the banner to display ‘Scott
Millord | Support 4 U’ when the cli was recognised.
Hope this helps!
