Restarting the Embedded Voicemail Mitel MCD

Method 1:
Sometimes it just seems as though nothing you are doing, even though you are sure it is right, is having any impact on the behaviour of the voicemail.  "If only I could reboot it! But that will mean the system is down for 15 minutes" you think to your self.

Well you can reboot the embedded voicemail. You need either a serial or ssh connection to the system. If you use PuTTy then connect to port 2002 with the protocol listed as Raw.

Use the same username and password as you do to enter the web interface.

At the prompt issue the command

iPVM_Stop()        The system will respond with 'iPVM stopped'

Then issue the command

iPVM_Start ()      The system will respond with 'iPVM starting'


This will definitely have to be used if you carry out something like changing the amount of voicemail ports enabled.

 

  Method 2:

The other way to restart the voicemail which may be easier if you are offsite, with limited access, is simply to do a system backup and tick the box to include voicemail messages.
When the system does a backup of the voicemail it takes it out of service and then puts it back into service after the backup.
John Rogers

Telecom Care Ltd