I yesterday found I could not remember how the programmable keys lay out when the phones are connected to a MCD or 3300 system. Its easy on the 5000 as the programming interface gives you a picture of the phone and labels the keys. On the 3300 however I was left to search the manual to figure it out.
Remember that button 1 is never free to use as the extensions own number is stored under it, so keys will always start at button 2.
On the 5312 the confusion comes because the web interface for the system numbers the keys from 2 at the top of the page down to 12 at the bottom, but on the phone it is the other way round.
On the 5324 the key numbers go right to left and bottom to top. This does not match the layout in the web interface at all.
On the 5330 which has page banks for the keys, you need to remember they go bottom to top in blocks of 8. Again this does not match the web interface.
Here is an attempt at a diagram
5312 keys
Top of Phone
12
11
10
9
8
7
6
5
4
3
2
1-Reserved
5324 keys
Top of Phone
24 23
22 21
20 19
18 17
16 15
14 13
12 11
10 9
8 7
6 5
4 3
2 1-Reserved
5330 keys
Bank 1
8
7
6
5
4
3
2
1 - Reserved
Bank 2
16
15
14
13
12
10
9
Bank 3
24
23
22
21
20
19
18
17
5340 - Has 16 keys per bank
Bank 1
16 15
14 13
12 11
10 9
8 7
6 5
4 3
2 1 - reserved
Bank 2
32 31
30 29
28 27
26 25
24 23
22 21
20 19
18 17
Bank 3
48 47
46 45
44 43
42 41
40 39
38 37
36 35
34 33
PKM 48
These will number on from the last number on the host phone. The numbers run from bottom to top on each row starting from the left hand row.
Let me know if any of this is wrong. Just done the most common phones here but if you want others adding, let me know.
John Rogers
Telecom Care Ltd
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