Tuesday, 3 March 2020

Mitel MSL Based Upgrade Corruption

Occasionally when upgrading items using the "Blades" Panel on a Mitel machine, you may get inability to proceed due to checksum errors or the like.

Follow the process below to delete the corrupt files and get back to a fresh set of upgrade files.


Environment
MSL
Mitel Standard Linux
MBG
Mitel Border Gateway
MiCollab
Cause
A cached package that forms part of the upgrade is corrupt.
Resolution
Access the package location via the secure shell and delete the files.

SSH onto the MSL server as user root using something like PuTTY and issue the following commands:

cd /var/cache/e-smith/blades/packages/
rm *.* -f


Go back to the MSL web interface and access the ServiceLink > Blades page
Select the "Update List" button to refresh the list of blades and cached downloads

You can now proceed to cache the download again before attempting to upgrade the server again.

John Rogers


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