Asterisk & FreePBX Feature Codes

I have tended to find that documentation for Asterisk and FreePBX based phone systems can be rather spread about. For the generic phone user what codes should they use? Here is a helpful list.

Call Forward

*72 – Call Forward All Activate
*73 – Call Forward All Deactivate
*93 - Call Forward All Prompting Activate
*74 – Call Forward All Prompting Deactivate

*90 – Call Forward Busy Activate
*91 – Call Forward Busy Deactivate
*94 - Call Forward Busy Promping Activate
*92 – Call Forward Busy Prompting Deactivate

*52 – Call Forward No Answer/Unavailable Activate
*53 – Call Forward No Answer/Unavailable Deactivate
*740 – Call Forward Toggle

So how do you call forward to voicemail? This is one point that seems to escape all the guides. Calls can be sent direct to a users voicemail by putting a * in front of their extension number, so you can forward direct to voicemail by dialling *72 *ext. e.g. if my extension is 1002 I can dial *72 *1002 to do the forward.

Turning the prompting on and off turns on and off the voice responses that walk you through it and confirm your actions.

Call Waiting

*70 – Call Waiting – Activate
*71 – Call Waiting – Deactivate

*8 – Asterisk General Call Pickup (When you are part of a call group)
** – Directed Call Pickup (When you are part of a call group)
*2 – (When in a call) Asterisk Attended Transfer
## – (When in a call) Asterisk Blind Transfer
** – (When in a call) Asterisk Disconnect Code
*1 – (When in a call) Asterisk Toggle Call Recording

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